Facility Name: Inward Healthcare
Website: https://www.inwardhealthcare.com/
1. Information We Collect
We may collect the following information when you visit or use our website:
- Full name
- Phone number
- Email address
- Reason for contacting us (e.g., appointment request or general interest)
b. Website Usage Data
- IP address
- Browser type and version
- Device identifiers
- Page views, time on site, and referral URLs
This data helps us enhance the performance and security of our website.
2. How We Use Your InformationWe use the information we collect to:
- Respond to your inquiries and follow up on service requests
- Schedule and confirm appointments
- Improve user experience and website functionality
- Communicate offers or updates (only if you’ve opted in)
We do not use website data for diagnostic or treatment decisions and do not collect or store PHI through online forms.
3. No Collection of PHI via Website
We do not request or store Protected Health Information (PHI) on our website. Please refrain from submitting any personal medical details, symptoms, diagnoses, or treatment-related content via web forms or email. For clinical matters, contact our office directly.
4. Electronic Communication – SMS Terms & Conditions
By providing your phone number and submitting your information through our website forms, you expressly consent to receive SMS text messages from Inward Healthcare, including messages related to:
- Appointment confirmations or reminders
- Service updates and promotions
- General practice announcements
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. For help or additional information, reply HELP.
Inward Healthcare respects your privacy. Your phone number will not be shared, sold, or distributed to third parties. By opting in, you acknowledge that SMS is not a secure communication method for transmitting confidential health information and accept the inherent risks of using it.
5. Information Sharing
We do not sell or rent your personal information. Information may be shared with trusted third-party service providers for:
- Website analytics and performance monitoring
- Marketing services (if consent is given)
6. Data Security
We implement industry-standard safeguards, including:
- SSL encryption
- Secure hosting
- Role-based access controls
While we strive to protect your information, no internet or mobile transmission is 100% secure.
7. Cookies and Tracking Technologies
Our site uses cookies and tracking tools to:
- Measure website traffic
- Improve site functionality and marketing efforts
You can disable cookies in your browser settings, though some features may be limited.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy or security practices of these external websites.
9. Your Privacy Rights
You have the right to:
- Request access to your personal information
- Ask us to correct or delete your information
- Opt-out of communications at any time
To exercise any of these rights, contact us using the information below.
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us.
Inward Healthcare